Frequently Asked Questions

Find answers to the most common questions about Virtual Universe and our gaming platform.

What is Virtual Universe?

Virtual Universe is an online gaming and betting platform offering a wide range of games and betting options in a secure and exciting environment.

How do I create an account?

Simply click on the “Sign Up” button on our homepage and complete the registration form. Once registered, you'll need to verify your email or phone number before you can start playing.

Is my personal information secure?

Absolutely. We employ industry-leading encryption and robust security protocols to ensure that your personal and financial data remains safe.

How do I request a cashout?

Cashouts are processed daily from 6:00 PM to 6:30 PM. At that time, simply send us your account name along with the amount you’d like to redeem on facebook. Our team processes requests promptly from our New Jersey office. You can find our facebook link here.